ultimate.ai AI Visibility Trend in AI Customer Support Platforms

AI Customer Support Platforms · Grok · AI Index over time

Trend Overview

AI Customer Support Platforms AI visibility trends show how entity AI Index scores have moved across 2 completed public Grok leaderboard snapshots from Apr 28, 2026 to Aug 22, 2026.

Sierra leads the latest Grok snapshot with a 91.6 AI Index and 93% mention rate.

The chart currently compares ultimate.ai. Use the entity filters to separate durable visibility trends from one-off ranking movement in a single AI engine.

Read this trend alongside the main AI Customer Support Platforms leaderboard and entity pages: the trend view explains historical movement, while ranking pages show the latest cross-entity position, mention rate, and score gap.

ultimate.ai ranking and static AI visibility queries should use the base entity page. This trend page is for ultimate.ai AI visibility trend, ranking history, and movement over time.

Trend Summary

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EntityLatest AI IndexStart AI IndexDeltaMention RateLatest RankBest RankTrend
ultimate.ai86.986.9087%#7#7Stable
Sierra91.691.6093%#1#1Stable
Intercom Fin91.392.2-0.992%#2#2Stable
Zendesk AI90.594.9-4.491%#3#1Stable
Salesforce Agentforce Service88.989.2-0.390%#4#4Stable
Ada88.890.3-1.589%#5#3Stable

Biggest Movers

Biggest gainers

  1. No upward movers in this window.

Biggest decliners

  1. Gorgias-7.3
  2. Gladly-6.5
  3. Helpshift-5.5

Most stable

  1. Salesforce Agentforce Service-0.3
  2. Kustomer AI-0.7
  3. Intercom Fin-0.9

Engine Snapshot Comparison

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EngineLatest LeaderLeader AI IndexLeader GapEntitiesSnapshot Date
MiniMaxIntercom Fin90.4210Apr 28, 2026
GrokSierra91.60.320Aug 22, 2026
ChatGPTIntercom Fin90.70.620Aug 22, 2026
GeminiIntercom Fin931.120Aug 22, 2026
ClaudeSierra87.9120Aug 22, 2026
KimiAda92.30.820Aug 22, 2026
DeepSeekIntercom Fin91.60.810Apr 28, 2026

Snapshot History

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DateLeaderLeader AI IndexLeader GapTop 3Entities
Aug 22, 2026Sierra91.60.3Sierra, Intercom Fin, Zendesk AI20
Apr 28, 2026Zendesk AI94.92.7Zendesk AI, Intercom Fin, Ada10

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Open private tracker See latest AI Customer Support Platforms AI rankings ultimate.ai AI visibility profilePerplexity rankings for AI Customer Support PlatformsMiniMax rankings for AI Customer Support PlatformsGLM rankings for AI Customer Support PlatformsQwen rankings for AI Customer Support Platforms

Grok· AI Index History

2 data points
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